Category Archives: Uncategorized

etfile Gives back to the Community


Organizations make an impact in their community in various ways. Volunteering allows you to choose where and how to make a difference, unlike other aspects of life you may not be able to control as an organization. It’s also inspiring and rewarding to see a direct impact on a cause you truly care about.

At our organization, not only do our paperless solutions help the environment, we also strive to provide the best atmosphere for our employees and thus spread goodwill to the community. With this in mind, we now provide each employee two days a year to volunteer for any cause that inspires them.

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Top 3 Reasons Document Management Fails to Launch & How to Avoid Them

The Key to Success

There are many reasons a solution may not launch successfully, but there are ways to nip them in the bud before they come to fruition. We’ve listed the top 3 reasons offices fail to launch document management from our two decades of experience.

You’ve purchased a document management solution but you’re concerned if it will fly with people in your office and how well it will function. In the office, some employees speak negatively about the new process because it’s going to change their daily routine, while others may not have the technical know-how to use it properly no matter how simple the solution is.

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Avoiding the Pitfalls of “Tribal Knowledge”

I’m sure many of you are familiar with the term “Tribal Knowledge”. blog.pngBasically, it refers to any knowledge that is only known by the tribe. It’s based on years and years of history, building expertise, and learning efficient ways to perform complex tasks. It’s a phrase often used in the business world today.

And while this is great for the tribe, it often lies only with one or two people. The problem is – once they leave the tribe – it often goes with them. Same holds true for the business world. Whether due to layoffs or career advancement – company departures often mean the business and technology expertise leaves with the employees. And the company must manually recreate the wheel to find and leverage this information. Continue reading

Implementing new software? Train your employees the right way, right away

Training ClipArt #2 Implementing new software can be a handful, but only if the people running it are not given the proper training. It’s vital to realize the importance of placing your people above the product – recognize the need to provide the right skills to enable your people. According to IBM Smarter Workforce 2013 Survey, 84% of employees in best performing organizations are receiving the training they need.  Don’t you think there’s a correlation between performance and training?

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Training: There is No Finish Line

trainingWe’ve all been there:  Sitting in a classroom for annual software training.  Mandated by management, the course is considered a job requirement.  For most,the goal is to take the training and get it over with.  But this mindset is the top reason most companies fail to maximize technology investments.  Because when it comes to training, there is no finish line. Continue reading

Content Management: The Missing Piece of the Puzzle

Puzzle-piecesAnyone with children knows just how much they love puzzles.  Even for adults, there’s a certain sense of satisfaction derived from transforming a roomful of jumbled pieces into a complete, clear picture.  It’s a good way to fill a day if you have the time.  The trouble is, quite often, there aren’t enough hours in the day.  Sometimes it’s better to have the completed puzzle ready — right out of the box.

In today’s business environment, information is power.  Companies rely on access to fast, actionable intelligence to make decisions and gain competitive advantage.  Most cannot afford to waste countless hours searching every databases and system for necessary content – as delays greatly impact customer service and the bottom line.  When you think about it, Content management is all about a clear picture – much like a finished puzzle. Continue reading