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Welcome to our general online
backup FAQ section. If you have question
about our service and software, you should find the answers
below. If you have a particular question that’s not here,
please
contact us and we’ll get an answer to you as quickly as
possible.
Why should I backup my data offsite?
Storing a backup of your business data offsite means your
data is protected in the case of a disaster such as fire,
flood, robbery or a computer failure.
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Why should I backup my data online?
Online backup has several advantages over traditional
backup methods, such as backup to disc or tape:
- Online backup (also known as Remote Backup) does not
require user intervention; No tapes to change, no CDs to
label, No USB drive left behind in the office.
- Online backup maintains your data offsite. Perhaps the
most important aspect of backing up is that backups are
stored in a different location from the original data.
- Traditional backup requires manually taking the backup
media offsite.
- Online backup software uses a retention period for
your data; meaning it keeps multiple versions of your
files, making it easy to restore data from alternative
dates.
- Online backup is often far more convenient than other
methods of backup, as there are fewer steps to be taken by
the user. Fewer steps mean fewer things to go wrong or be
forgotten.
Source:
Wikipedia
etbackup-online is fully automated,
making it simple and easy to ensure that your critical data
will always be safe.
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Why should I choose
etbackup-online?
At etfile, we are 100% committed to protecting your valuable data.
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etbackup-online software uses 128 bit encryption for
transfer of data between your computer and our server. The
same level of encryption is also applied to your data before
it is sent to our servers. This encryption key is known only
to you and is not stored by etfile. Without it the
backup files are useless to anyone.
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Once your backup is scheduled, the backup job will start
automatically at the desired time.
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Thanks to its built-in agents,
etbackup-online Manager
is able to back up open files, live databases and a wide
variety of operating systems.
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There are no hard and fast rules for what you should
backup. As a guideline, we recommend that you backup
whatever would be necessary to continue running your
business in a catastrophic event. At a bare minimum, we
recommend this should include your accounting software
files, client database and emails.
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Yes. Install the agent software and configure a backup
set for each individual machine. On the
ETM control panel,
deselect the “Run on this computer” option for all the
backup sets you do not wish to run. You'll need to do this
on each machine you wish to backup.
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After each backup job is run, you'll receive a full email
report listing all the files that have been backed up.
etfile’s support team also monitors the status of
backups and the software itself has built in file
verification.
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A broadband or ‘always-on’ connection is recommended,
however a dial-up connection can also be used thanks to our
In-File Delta technology.
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Should your initial upload contain a large amount of data
to backup, it could take considerable time to perform the
first full backup across your Internet connection. Using the
Seed Loading facility, your backup set can be first copied
to a removable hard drive or DVD, then transported directly
to our data center. Your files will then be loaded onto to
our servers. Please
contact
us for more details if this service is applicable to
your needs.
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The compression ratio of your files depends upon their
content, however most documents are compressed to 25-50% of
their original size.
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In-File Delta technology allows for the backup of very
large files over low speed internet connections. When the
backup job runs, a delta file containing only changes made
to the files in your backup set is generated. As it is these
files that are uploaded, bandwidth and data transfer
requirements are kept to a minimum.
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With etbackup-online you can restore your data either to the
original location using the
OBM software or log in to the
backup server via a web browser from an alternate location.
You can also restore previous versions of your backups that
are still held on the server.
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I have a laptop computer that is not always
connected to the internet, can I still use your service?
Yes.
etbackup-online’s Off-line backup feature is designed
for notebook users who are off-line most of the time and
cannot rely on backup schedule to backup regularly. The
backup interval allows a notebook user to specify the
interval between backups. When this interval elapses, the
backup will run automatically when the machine is next
online.
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Once the encrypting key is set, it cannot be changed.
This is necessary to retain the integrity of the Backup Set,
making sure that backup data is only encrypted by one key.
Should resetting an encrypting key be absolutely necessary,
the backup set will need to be recreated and re-encrypted.
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Yes. Our advanced software can backup application data
while the application is still running. Particularly, we
have special agents for MS Exchange Server, MS SQL Server,
Oracle, Lotus Notes and MySQL, which allows these
applications to be backed up while they are online. Using
Volume Shadow Copy we are also able to backup other types of
applications while they are online. EG, Outlook .pst files.
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get started immediately
- contact
Brendan Griffin at 888-672-7737 x220 or
bgriffin@etfile.com.
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